Issue
Some users reported slowness when generating DocGen packages. Others reported seeing the following browser warning. (This is related to a Salesforce DNS issue)
Error Code
An error has occurred. (InternalError)
Resolution
This was related to a Salesforce incident that affected our service. End users could not access certain aspects of Salesforce Service, impacting the duration of DocGen run times.
Additional Information
Salesforce Incident ID: 7273
Start Time
2:58 pm UTC, Jun 09
End Time
6:04 pm UTC, Jun 09
Duration
3 hours, 6 minute
