Code Fix: The output from using the SaveAsPDF control on a mobile device is incorrect

Code Fix: The output from using the SaveAsPDF control on a mobile device is incorrect

Issue Description

When you save a PDF using the SaveAsPDF control on a mobile device, the output is incorrect in the PDF file. Some of the details are cut off and a scrollbar is visible.

Resolution

The fix is available in the following K2 versions:

K2 4.7 December 2019 Cumulative Update K2 Five (5.0) December 2019 Cumulative Update K2 Five (5.1) November 2018 Cumulative Update K2 Five (5.2) May 2019 Cumulative Update K2 Five (5.3) April 2020 Cumulative Update K2 Platform Classic(5.4)
X X X X X Fix Pack 16
  1. Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to refresh the browser cache.

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Version history
Revision #:
1 of 1
Last update:
‎11-02-2020 06:53 AM
Updated by:
 
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