Code Fix: An error occurs when the Sync Engine attempts to sync accounts in Active Directory Recycle Bin
KB003573
PRODUCTK2 Five 5.3
K2 Five (5.3) April 2020 Cumulative Update
K2 Five (5.3) April 2020 Cumulative Update Fix Pack 14
Issue Description
When the Sync Engine attempts to sync accounts in the Active Directory Recycle Bin, an error occurs and further Sync Engine operations fail.
Error Message
The following error occurs: “There is no such object on the server”.
Resolution
The fix is available in the following K2 versions:
K2 4.7 December 2019 Cumulative Update | K2 Five (5.0) December 2019 Cumulative Update | K2 Five (5.1) November 2018 Cumulative Update | K2 Five (5.2) May 2019 Cumulative Update | K2 Five (5.3) April 2020 Cumulative Update | K2 Platform Classic(5.4) |
---|---|---|---|---|---|
X | X | X | X | Fix Pack 14 | X |
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.