Code Fix: SharePoint Authentication is not responding to different users

  • 16 February 2021
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Code Fix: SharePoint Authentication is not responding to different users

KB002360

PRODUCT
K2 Five 5.0
K2 Five (5.0) Fix Pack 21
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

When you sign into SharePoint Online via K2 for SharePoint as User-A, then sign out with User-A and try to log in as User-B, SharePoint Authentication does not pick up that you are using a new user.

Resolution

  1. Ensure you have K2 Five RTM installed.
  2. Get the K2 Five RTM FP21 from Regional Support.
  3. Install the K2 Five RTM FP21 to apply the fix.
  4. It is recommended to refresh the browser cache.
  5. Close and re-open your browser after logging out to to safely clear the SessionStorage values of your browser.

 


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