The username or password for the requested third party service (Salesforce) could not be found. Please have your administrator contact support. (ExternalAuthMissing)


Reason for issue: Drawloop app needs to be re-authorized.



1. Navigate to DocGen Admin Tab
2. Authorize Nintex DocGen

Give the app permissions to run Scheduled DocGen PackagesMass DocGen Packages, and Insert-Updates with elevated privilege, and integrate with partner applications.
The app will run as the user you are currently logged in as to perform these tasks. If you want the app to run as a different user, you must log in with the account you want the app to run as, and then authorize the app again.


Additional Information

* You may see this error if you have refreshed your sandbox and failed to re-authorize the app.


Labels: (1)
Version history
Revision #:
42 of 42
Last update:
‎02-03-2021 03:43 AM
Updated by: