Topic
Updating an existing Exchange Online instance fails on the OAuth Token step with the following error:
Error issuing app only token.
You will also see this error message in the logs around the same timestamp:
"Error","General","1","GeneralErrorMessage","SourceCode.Security.OAuth.Extensions.MicrosoftOnlineAppOnly.IssueAppOnlyToken","1 One or more errors occurred. at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification) at SourceCode.Security.OAuth.Extensions.MicrosoftOnlineAppOnly.IssueAppOnlyToken(OAuthResource oAuthResource, String resourceAudience) InnerException: An internal server error has occurred. Retry the request.
Instructions
Please perform the steps below during a scheduled downtime or after office hours to avoid any form of disruption the K2 service restart may cause.
- Restart the K2 service.
- Clear the browser cache on the machine where you are running the wizard on.
- Re-open the browser.
- Update the Exchange Online instance