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Code Fix: Workflow Reports display different totals for Activity Instances

KB003534

PRODUCT
K2 Five 5.2 to 5.3
K2 Five (5.2) May 2019 Cumulative Update to K2 Five (5.3) April 2020 Cumulative Update
K2 Five (5.3) April 2020 Cumulative Update Fix Pack 6 to K2 Five (5.2) May 2019 Cumulative Update Fix Pack 40

 

Issue Description

The Active Instance Chart control and the K2 Management Site Workflow Report dashboard display different totals for Activity Instances for the same reporting period.

Resolution

The fix is available in the following K2 versions:

K2 4.7 December 2019 Cumulative Update K2 Five (5.0) December 2019 Cumulative Update K2 Five (5.1) November 2018 Cumulative Update K2 Five (5.2) May 2019 Cumulative Update K2 Five (5.3)
X X X Fix Pack 40 Fix Pack 6
  1. Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.

 

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