Code Fix: Stale users and groups visible after moving to the new SyncEngine

KB003238

Issue Description

When using the SyncEngine and user identities and groups are not in sync prior to this, stale data might be visible in the Identity.Identity and Identity.IdentityMember tables after running a Sync.

Resolution

1. Ensure you have K2 Five (5.2) installed.
2. Download and install the K2 Five (5.2) May 2019 Cumulative Update from K2 Partner and Customer Portal.
3. Download the K2 Five (5.2) May 2019 Cumulative Update FP4 from K2 Partner and Customer Portal.
4. Install the K2 Five (5.2) May 2019 Cumulative Update FP4 to apply the fix.