Code Fix: High memory usage during and after running a sync via the SyncEngine

KB003309

Issue Description

When you run a sync via the SyncEngine, memory usage becomes high and stays high after the sync.

Resolution

1. Ensure you have K2 Five (5.2) installed.
2. Download and install the K2 Five (5.2) May 2019 Cumulative Update from K2 Partner and Customer Portal.
3. Download the K2 Five (5.2) May 2019 Cumulative Update FP10 from K2 Partner and Customer Portal.
4. Install the K2 Five (5.2) May 2019 Cumulative Update FP10 to apply the fix.
5. It is recommended to refresh the browser cache.

Considerations

The fix will help the server to release some of the memory usage after a sync completes. Customers can expect to see about 15% less memory usage from a sync.