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Code Fix: An error occurs when you expand “My Items” in K2 Designer

KB003479

PRODUCT
K2 Five 5.2 to 5.3
K2 Five (5.2) May 2019 Cumulative Update
K2 Five (5.2) May 2019 Cumulative Update Fix Pack 33 to K2 Five (5.3) Fix Pack 42

 

Issue Description

When you have many categories in K2 Designer and you expand “My Items”, an error occurs.

Error Message

The following error occurs: “The incoming request has too many parameters. The server supports a maximum of 2100 parameters. Reduce the number of parameters and resend the request”.

Resolution

The fix is available in the following K2 versions:

K2 4.7 December 2019 Cumulative Update K2 Five (5.0) December 2019 Cumulative Update K2 Five (5.1) November 2018 Cumulative Update K2 Five (5.2) May 2019 Cumulative Update K2 Five (5.3)
X X X Fix Pack 34 Fix Pack 42
  1. Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to refresh the browser cache.

 

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