K2 Mobile Configure a URL to Open Item in K2 Mobile App

  • 24 February 2022
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  • Nintex Employee
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K2 Mobile: Configure a URL to Open Item in K2 Mobile App































This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.






LEGACY/ARCHIVED CONTENT


This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.




Objective



How to configure a URL for deeplinking. Configure items to open within the mobile app rather than a browser window on the K2 Mobile app.

Before You Begin



This is for use with the K2 Mobile app. For usage on devices/scenarios where a task or link to a form may be sent to a user (most likely via email) and the user has the K2 mobile app downloaded on their device.

How-to Steps



There are two key components to change a link for use with mobile devices:



 



1. Replace the http/https protocol at the beginning of the url with 'K2:'
Example instead of https://portal.k2.com/Runtime/Runtime/Form/ExampleForm/ you would drop the https: and use k2://portal.k2.com.



 



2. You will need to remove the 'Runtime/Runtime/' from the URL, so a final link that will prompt the user to open the item in the mobile app will look like: k2://portal.k2.com/Form/ExampleForm










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