Nintex Workflow Sending Duplicate Emails

  • 26 March 2021
  • 0 replies
  • 299 views
butlerj
Userlevel 5
Badge +19
ISSUE
When trying to send emails to the members of a large SharePoint group, the workflow instance sends duplicate emails.
ERROR CODE
RESOLUTION

Option 1

Assign the email action to an Active Directory Mail-Enabled Security Group, to have the email action processed by Exchange instead of SharePoint.

Option 2

Add a one minute pause at the start of the workflow design. This gives the workflow engine enough time to instantiate the group members initially, resulting in just one email being sent.
ADDITIONAL INFORMATION
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