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K2 Management (Workflow Server --> Workflows --> Reports) you get an "Object reference" error

Issue

In the K2 Management site we see the below error when we navigate to (Workflow Server --> Workflows --> Reports Tab).

Error Code

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An error occurred in the WorkflowReportingService Service Instance. System.NullReferenceException: Object reference not set to an instance of an object.
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Resolution

Updated the K2 Environment Fields and String table entries with the correct values for the below Environment Fields resolved the issue:

Workspace URL
- Workspace URL SSL

Additional Information

In the K2 HostServer log files the below error is visible:

"Error","General","1","GeneralErrorMessage","K2Worker.LoadViewFlow","1 The ViewFlow URL could not be found. Ensure the Workflow URL Environment field exists.
 
Looking in the K2 database we can see the below K2 Environment Fields does not have a value configured:
Workspace URL
- Workspace URL SSL
Labels: (2)
Version history
Last update:
‎07-16-2021 05:47 AM
Updated by:
Contributors