Error when installing or upgrading Nintex Forms: Creating an instance of the COM component with CLSID {0002DF01-0000-0000-C000-000000000046}

  • 26 March 2021
  • 0 replies
  • 64 views

Issue

Whilst performing an update, the following error may occur:
 
Creating an instance of the COM component with CLSID {0002DF01-0000-0000-C000-000000000046} from the IClassFactory failed due to the following error: 80004005 Unspecified error (Exception from HRESULT: 0x80004005 (E_FAIL)).An existing version of a Nintex Forms was detected and an Upgrade was performed.One or more errors were detected. Please scroll up for details.

 

 

Resolution

This error represents that the machine that attempted the update is pending windows updates and cannot create a new instance of the COM component 0002DF01-0000-0000-C000-000000000046(Internet Explorer).
 

 

Error Code

Creating an instance of the COM component with CLSID {0002DF01-0000-0000-C000-000000000046} from the IClassFactory failed due to the following error: 80004005 Unspecified error (Exception from HRESULT: 0x80004005 (E_FAIL)). An existing version of a Nintex Forms was detected and an Upgrade was performed. One or more errors were detected. Please scroll up for details.

 

Additional Information

This at the end of our installer as it is attempting to open an instance of internet explorer to display the solutions management page in Central Admin. The installer has still completed, this error can be safely ignored and will be resolved when there server is next restarted.

 


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