Workflow Designer not loading in Chrome Incognito window

  • 26 March 2021
  • 0 replies
  • 162 views

Topic

When trying to open the workflow designer in SharePoint Online, it gets stuck loading on 'Connecting to site'.

 

17799i9168DA3DDD94B265.png

 

Instructions

In Google Chrome:

1. Navigate to Settings > Privacy and security > Cookies and other site data.

Note: You will find that Block third-party cookies or Block third-party cookies in Incognito are enabled. This prevents the Workflow Designer from loading.

17800i05240DA7F11212C4.png

2. To allow the Workflow Designer to load, make one of the following changes:

  • Select Allow all cookies
  • Under Sites that can always use cookies, add [*.]sharepoint.com

 

17801iE6D4FC05788460D3.png

17802i7958F18043A295E8.png

 

Additional Information

While it is possible to see this occur in other browsers with similar cookie-blocking features, this most commonly occurs in Google Chrome Incognito mode.

 


0 replies

Be the first to reply!

Reply