401 Error trying to access SmartObject Odata

  • 16 February 2021
  • 0 replies
  • 81 views

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Issue

When a user connects with the OData url, the prompt for the login and password reappears systematically.

Error Code

When you enable a network trace (Developer mode), you may find that the error is a 401 (Unauthorized)

 

Message:
{"error":{"code":"","message":"Authorization has been denied for this request."}}

 

22723i5603528FE75CD355.png

Resolution

Complete a test with an account without MFA.

Related Links

As it's explained in the documentation:
Configuring the SmartObject OData Service (nintex.com)

  • You cannot setup AAD consent with an AAD account that has Multi-Factor Authentication (MFA) enabled.
  • Turn off MFA before granting consent.
  • After granting consent you can turn MFA back on.

 


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