We did the following upgrades:
Nintex workflow 184.108.40.206 to Nintex workflow 220.127.116.11
Nintex form 18.104.22.168 to Nintex form 22.214.171.124
and we followed all upgrade instructions but we have the following problem:
All old running workflows are stuck, if someone answered a task the workflow does not continue to next task.
After investigating the problems, it seems all workflows that contain loops or state machine has this problem, so the workflows are stuck in their loops without showing any error or proceeding to next tasks
Thank you for your help.
Thank you for your reply.
We already did that, in addition we did the following:
1- Re-install Nintex package.
2- Enable/Disable safe-looping settings.
3- Restart the servers.
4- Re-publish stuck workflows.
Without any results.