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Error "Failed to open a connection to the Nintex Workflow configuration database"

  • March 26, 2021
  • 0 replies
  • 842 views

butlerj
Nintex Employee
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Issue

When attempting to access the Nintex Workflow configuration database, the following error occurs:

Failed to open a connection to the Nintex Workflow configuration database

 

Resolution

  1. Open IIS console to confirm the service account running the web applications.
  2. Open SQL Management Studio > Security > Logins.
  3. Ensure the service account exists in the list of logins.
  4. If the account exist, right click on it, go to user mappings and make sure the Nintex database(s) are ticked and that the "WSS_Content_Application_pools" Role is added.