Why is the sender of a Document from the Nintex Sign powered by Adobe Sign action not the workflow initiator?

  • 26 March 2021
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When using Nintex Sign powered by Adobe Sign, when receiving a document to sign, why is the document sender not the workflow initiator?



This is by product design. The sender of the document is the name of the person which has been configured in the field action called "Initiator" and not the workflow initiator.
Detail can be found on the help file:



The name or email address of the authorizing user who receives the request from Nintex to authorize the Adobe Sign account.

The authorization request can be sent to an email address that is outside your tenancy. An external email service configured by Nintex is used to send external emails.


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