"Error 24406: User from IP does not have rights to export processes" when publishing / deploying
kbt149556
PRODUCTK2 Five 5.1
BASED ONK2 Five 5.1
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
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This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.
Issue
When a user with full admin rights tries to publish or deploy packages an error with the following format appears:"error 24406: User from IP does not have rights to export processes"
Symptoms
Whenever a user tries to use Package and Deploy he's stopped with the error and cannot proceed.Troubleshooting Steps
This error will appear even if the user has full admin rights.To resolve this ensure that the user is also added to the following:
Templates > Environments > Development SmartObject > Security > SmartObjects administration.