An error is encountered when trying to activate Odata API

  • 15 February 2022
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An error is encountered when trying to activate Odata API































This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.




Issue



You receive an error when attempting to activate Odata API.

Symptoms



The following error is displayed:



Could not refresh services, try again?


Image



Troubleshooting Steps



Execute the following SQL select statement against your K2 database to check for duplicate SmartObjects:



 





SELECT [SmartObjectGUID] ,[Version] ,COUNT(*) AS [DuplicatesCount]



FROM [SmartBroker].[SmartObject]



GROUP BY [SmartObjectGUID] ,[Version]



HAVING COUNT(*) > 1





 



If there are duplicates, please log a support ticket. 










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