Code Fix: K2 Workflows not starting when configured to start with a SharePoint event

  • 16 February 2021
  • 0 replies
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Code Fix: K2 Workflows don't start when configured to start with a SharePoint event

KB002417

PRODUCT
K2 Five 5.1
K2 Five (5.1) Fix Pack 1

 

Issue Description

When designing a K2 workflow in SharePoint and selecting the option to start the workflow with a SharePoint event, executing that SharePoint event does not start the workflow. This only occurs when a SharePoint List or Library contains a column of type Multiple lines of text and this column is populated with a large string value.

Resolution

  1. Ensure you have K2 (5.1) installed.
  2. Get the K2 Five (5.1) FP1 from Regional Support.
  3. Install the K2 Five (5.1) FP1 to apply the fix.
  4. It is recommended to refresh the browser cache.

 


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