SharePoint Attachments not showing in Email

  • 15 February 2022
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SharePoint Attachments not showing in Email


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This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.


Task notifications and Email events for a workflow do not have the SharePoint Attachment that was added in the Form. 


There are no Attachments in the Email, however the attachment does show on the List itself.

Troubleshooting Steps

First, check how the Workflow is being started. 

If it is being started by a SharePoint event (Item added, updated, etc.), you should not have to worry about this. Just make sure that the Attachments Item Reference exists. 

If it is started by SmartForm rule:
Check that the Item Reference for the Attachments is being added in the Start a Workflow rule.



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