Offline K2 Application cannot be authorised (ADFS)
IssueWhen you have a form that fails authorization, this passes Azure auth. But when logging in using ADFS this fails internally, externally this works as expected. In the environment ADFS is set up to work directly with K2 rather than via Azure.
You will see the following error:
Username or password incorrect
Sample error message screenshot:
This appears to be a configuration issue. The best way to help troubleshoot this is to have a look at the K2 API web.config. This can be located within the following directory:
Please double check if the settings described in the "Authenticating with AD FS" section of the K2 documentation have been applied to the web.config, particularly steps 26-31 that are mainly related to web.config.