Customize the from address on an approval / client event

  • 24 February 2022
  • 0 replies
  • 15 views

Userlevel 5
Badge +20
 

Customize the from address on an approval activity

kbt126954

PRODUCT
K2 blackpearl
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Objective

Customize the from address on an approval / client event.

Before You Begin

--

How-to Steps

  • Plug:
    • an email event in which From Address can be customized and containing links to answer to Exchange Server with + K2 service account mail address as mailto address + Worklist Item Serial Number parameter (SN=..) then
    • a client event to process SmartActions
  • Use this kind of hyperlink: 'mailto:k2_svc_account@mail.net?subject=Task&body=Decision%20made%20is:%20Accept%20.%0A%0ASN%3D' & ProcessId & '_' & ActivityInstanceDestId
  • Note that ActivityInstanceDestId must be used, not ActivityInstanceId
  • See screenshot

0 replies

Be the first to reply!

Reply