Drawloop - Issues using Firefox with Drawloop

  • 26 March 2021
  • 0 replies
  • 28 views

Issue

When using Mozilla Firefox, users encounter issues when attempting to download the generated document or when running the document.

 

Error Code

Users will see various different errors when this issue occurs

 

Resolution

Go to Mozilla Firefox Settings>Privacy & Security> Change from "Standard" to "Custom"

Change the "Cookies" option to Cross-Site Tracking Cookies.

Save the changes.

 

This should resolve the issue

 

Additional Information

Mozilla seems to have made recent changes to their cookie policy and have started to automatically block third party cookies which is necessary for Drawloop.

 

Related Links

 

 


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