Code Fix: An error occurs when data is extracted, transformed and loaded while running a sync
KB003177
PRODUCTK2 Five 5.3
K2 Five (5.3) Fix Pack 3
BASED ONK2 Five 5.3
Issue Description
A deadlock error occurs when running a sync via the SyncEngine with a high volume of data being extracted, transformed and loaded to the Identities table in the database.
Error Message
Deadlock errors are visible in the K2 Host Server log file.
Resolution
- Ensure you have K2 Five (5.3) installed.
- Download the K2 Five (5.3) FP3 from K2 Partner and Customer Portal.
- Install the K2 Five (5.3) FP3 to apply the fix.
- Run the sync again.
