Code Fix: Unable to run a Sync after re-activating a SharePoint Site Collection

[#1]

Code Fix: Unable to run a Sync after re-activating a SharePoint Site Collection

KB003146

PRODUCT

K2 Five 5.3

K2 Five (5.3) Fix Pack 2

Issue Description

When a SharePoint Provider Instance is disabled and you re-activate the SharePoint Site Collection for the K2 App, the provider instance is not enabled during the re-activation, and you are unable to run a Sync via the SyncEngine.

Resolution

1. Ensure you have K2 Five (5.3) installed.
2. Download the K2 Five (5.3) FP2 from K2 Partner and Customer Portal.
3. Install the K2 Five (5.3) FP2 to apply the fix.
4. Run the Sync again.