Code Fix: Unable to determine the user that performed a Go To Activity in K2 Management

[#1]

Code Fix: Unable to determine the user that performed a Go To Activity in K2 Management

KB003465

PRODUCT

K2 Five 5.2 to 5.3

K2 Five (5.2) May 2019 Cumulative Update

K2 Five (5.3) Fix Pack 37 to K2 Five (5.2) May 2019 Cumulative Update Fix Pack 31

Issue Description

When a user performs a Go To Activity for a workflow in K2 Management, the user is displayed as the K2 Server account in the Audit Log. When you execute the List Process Instance Audit method from K2 Management > Categories > Workflow Reports > Workflow General > Helper > Process Instance Audit, you will see the user displays as K2 Server instead of the user that performed the Go To Activity.

Resolution

The fix is available in the following K2 versions:

K2 4.7 December 2019 Cumulative Update	K2 Five (5.0) December 2019 Cumulative Update	K2 Five (5.1) November 2018 Cumulative Update	K2 Five (5.2) May 2019 Cumulative Update	K2 Five (5.3)
X	X	X	Fix Pack 31	Fix Pack 37

1. Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
2. Download the latest Fix Pack using the links in the table above for the version you require.
3. Install the Fix Pack to apply the fix.