Code Fix: The Average Duration for Activities is incorrect on workflow reports

[#1]

Code Fix: The Average Duration for Activities is incorrect on workflow reports

KB003206

PRODUCT

K2 Five 5.3

K2 Five (5.3) Fix Pack 5

Issue Description

When a task in the workflow expired after a certain period, the Average Duration under the Activities does not correlate to the Task under Activity Duration on the workflow report.

Resolution

1. Ensure you have K2 Five (5.3) installed.
2. Download the K2 Five (5.3) FP5 from K2 Partner and Customer Portal.
3. Install the K2 Five (5.3) FP5 to apply the fix.
4. It is recommended to refresh the browser cache.