Code Fix: SmartActions stops processing and an error is logged
Issue Description
SmartActions stops processing unexpectedly and an error is logged in the K2 HostServer log file.
Error Message
The following error is logged in the K2 HostServer log file: “System.NullReferenceException: Object reference not set to an instance of an object”.
Resolution
The fix is available in the following K2 versions:
| K2 4.7 March 2018 Cumulative Update | K2 Five (5.0) September 2018 Cumulative Update | K2 Five (5.1) November 2018 Cumulative Update | K2 Five (5.2) May 2019 Cumulative Update | K2 Five (5.3) |
|---|---|---|---|---|
| X | X | X | Fix Pack 26 | Fix Pack 33 |
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.