Code Fix: An error occurs when running a Sync

[#1]

Code Fix: An error occurs when running a Sync

KB003250

PRODUCT

K2 Five 5.3

K2 Five (5.3) Fix Pack 10

Issue Description

When you run a Sync using the SyncEngine, an error occurs in the [SyncEngine].[RunHistory] table.

Error Message

The following error occurs: “The changeToken refers to a time before the start of the current change log”.

Resolution

1. Ensure you have K2 Five (5.3) installed.
2. Download the K2 Five (5.3) FP10 from K2 Partner and Customer Portal.
3. Install the K2 Five (5.3) FP10 to apply the fix.