An error appears when trying to execute a SmartObject method after K2 Connect 5.0 upgrade

[#1]

An error appears when trying to execute a SmartObject method: "K2 Connect 5.0 Error: "max no of 200 conversations exceeded" after K2 Connect 5.0 upgrade

kbt151399

PRODUCT

K2 connect 5.0

SEE ALSO

How to cache the connection for a K2 connect service instance

TAGS

K2 SmartObject Integration

SmartObjects

K2 connect for SAP

This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.

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This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Issue

The following error message appears when trying to execute a SmartObject method: 
"RfcOpenConnection failed(RFC_COMMUNICATION_FAILURE): LOCATION CPIC (TCP/IP) on local host with Unicode ERROR max no of 200 conversations exceeded."

Symptoms

After upgrading to K2 Connect 5.0, the SmartObjects calls starts showing the following error intermittently:

"RfcOpenConnection failed(RFC_COMMUNICATION_FAILURE): LOCATION CPIC (TCP/IP) on local host with Unicode ERROR max no of 200 conversations exceeded."

Troubleshooting Steps

Please follow the steps below in order to resolve this:

• Open the SmartObject Service Tester.exe (SmartObject Tester Tool)

• Locate the required service instance

• Right-click and Edit Service Instance

• Change usecache from false to true.