Code Fix: There is a 36-character restriction when adding a new license key via K2 Management

  • 13 July 2021
  • 0 replies
  • 206 views

Issue Description

When you want to relicense your K2 under K2 Management, there is a 36-character restriction validation on the license key field.

Resolution

The fix is available in:

 

  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to clear browser cache and refresh the page.

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