Task Allocation Error : Destination user queue is empty

  • 26 December 2012
  • 1 reply
  • 1 view
R
Badge +2

Hello Guys ..


I have been trying to use the Task Allocation Smart Object to balance the work load between users of a Role , where the Activity in the visual studio process sends the work list item to the user with the least work. 


when I assign the value   to the destination user TaskAllocationRoleMethods.GetLeastWork.UserName 


 


It gives  the following error 24148 The User Manager 127.0.0.1 returned an empty queue The task is not delivered to the specified user..


 


any Help would be very much appreciated / Thank you


 

1 reply

J
Userlevel 3
Badge +10

This message normally occurs when a role is blank or does not have at least one valid user.  Verify that your roles have users, and that if they contain AD groups, that those groups have at least one user as well.  This can also happen if a user or group is no longer active in AD but they are contained in a K2 role.

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