Lazy approval email comes but Workflow still is in pending


Badge +6

Hi All,

We are using lazy approval in request for approval control. when task is assigned to a person he gets an email and he will respond to it . email goes successfully but task will be in pending state. 

Please suggest how to resolve this.


3 replies

Badge +16

do you see the lazy approval response in the workflow history?

Badge +6

Yes i see the response.

Badge +16

and you do not get a response not recognised email back?

can I see some screenshots please?

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