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K2 Identity Service refresh workitem membership based on AD Group

  • 7 September 2023
  • 2 replies
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5.6 FP21 using new identity service, if a task is assigned to an AD group:

Can someone confirm the following behavior:

  • Resolve groups to individuals option Checked - Membership is resolved at runtime once.   Changes in AD group membership will not alter the visibility of existing workitems.    e.g. Employee changed role to a different department and is taken out of an AD group.    Employee will continue to have visibility to existing workitems assigned.  Only new workitem / task will it exclude the employee that’s no longer in the AD group.
  • Resolve groups to individuals  Unchecked -  AD group membership change picked up by Identity Service would be reflected in the workitem.   Removing employee from AD group would no longer show the item in employee’s worklist.   Adding new employee to the AD group would gain visibility to in-progress workitems assigned to that AD group.
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Best answer by SteveBarnard 11 September 2023, 19:47

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Userlevel 1
Badge +5

Hi

The best would be to refer to our documentation on the recipients options you have available. This is located here

Badge +13

The Recipient documentation only describes how to set something up and does not answer the question I am asking, which is more on the function of Identity Service.

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