Question

Unknown Forwarded Email in Workflow in K2 Five

  • 13 June 2023
  • 4 replies
  • 77 views
A
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I have set a workflow in K2 Five but a participant keeps receiving forwarded email like this:

I have no idea where it came from.

Please advise if you know the cause of the issue. Thank you.

4 replies

T
Userlevel 5
Badge +13

Are any of the participants in your workflow set up to be out of office with delegates? I think that could cause a task to be forwarded like this.

T
Userlevel 3
Badge +10

If you have access to the K2 Management site, you can also navigate to K2 Management site > Users > Out of Office, and it should show who has configured out of office and who they are redirecting their tasks to.

MillaZ
Userlevel 5
Badge +21

Hi @abentsui 
Have you resolved your question? 

Check out these Nintex University Learning paths: https://community.nintex.com/p/NintexUniversity
Arvind Kumar
Badge +1

@abentsui ,


This emails come if someone has delegated or redirected any task to you or if anyone has set Out of office into K2 Management and set u as task to forward. 

Thanks,
Arvind

Arvind Kumar

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