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Modify Message Templates for Plain Text Notifications

Question asked by mschuessler@mccarthy.com on Jan 15, 2016
Latest reply on Jan 19, 2016 by mschuessler@mccarthy.com

I would like to modify the message template for Plain Text notifications. Specifically remove the header words "workflow notification" that show up on the top of a plain email notification.

 

The purpose of this request, is because i need to send an email to a help desk system (DELL KACE) where the body is plain text and the first piece of the message is a variable translation like @var-name=form_field. I can certainly send a notification in plain text, but the words "workflow notification" before my intended text is screwing things up.

 

is there a way?

 

thanks

matt

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