AnsweredAssumed Answered

Modify Message Templates for Plain Text Notifications

Question asked by on Jan 15, 2016
Latest reply on Jan 19, 2016 by

I would like to modify the message template for Plain Text notifications. Specifically remove the header words "workflow notification" that show up on the top of a plain email notification.


The purpose of this request, is because i need to send an email to a help desk system (DELL KACE) where the body is plain text and the first piece of the message is a variable translation like @var-name=form_field. I can certainly send a notification in plain text, but the words "workflow notification" before my intended text is screwing things up.


is there a way?