We have the workflow setup to run as our workflow service account but for some reason it keeps reverting back to System Account causing the workflows to fail.
We are running nintex on SharePoint 2010
Anyone else encounter this issue?
Is it a list workflow or a site workflow ?
Is this workflow scheduled ?
It is a List workflow
It is our helpdesk ticket list, when the user submits the ticket a workflow is supposed to start but instead it errors out.
If the user submit the start form of the site workflow, then the workflow should be run as the user who submitted the form.
How do you know that the workflow run as the System Account ?
because in the field "created by" it states System Account
instead it should be the user who created the ticket
Sorry I misread your post, I thought it was a Site Workflow.
You're right, that's strange.
Do you have more details in the ULS logs about the workflow error ?
I've not seen this issue. Weird.
Is the workflow set to start automatically on item creation on the help desk list or do you have any custom event receiver/webservice that start the workflow for you?
Yes was going to ask a similar thing, does the item start via an email ?
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