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Multiple users putting in info into the same form

Question asked by michaelpe on Dec 18, 2015
Latest reply on Jan 6, 2016 by laramorris

We have a computer request workflow that lists everything a user would request with a new computer. The workflow goes to the Help Desk where a ticket gets created into Jira. What I'm looking for is the builder to be able to access the form and add the PO number from the box. I would love to have this part of the form hidden from users until it gets to the builder. What is the best way to go about this? I can provide examples of my form and workflow if it would help.

 

I am still new to this but slowly learning and using the resources here. I know you can do an Update Item in the workflow but honestly didn't know if that would be the best way to go about this. Appreciate all the help.

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