I guess this thread is going to be an open question to Nintex employees actually. Sorry to post here but I believe it will benefit all Nintex users, rather than sending a one-to-one message to my regional partner contact.
As you know yesterday 5th November 2015 after 3pm GMT, Nintex Forms for Office 365 had an issue and as a consequence no forms could load up.
One of my developers reported me the issue and I checked https://status.nintex.com/ and nothing was reported.
We therefore checked 2 different tenants that we have accessed to and confirmed that it was not an isolated case, so we then email firstname.lastname@example.org and actually got a response within minute informing us that they were aware of an issue and currently investigating.
So the question I would like to put in the open is simple:
How do we know if all Nintex services are up and running ?
Clearly the site https://status.nintex.com/ is not quite dynamic since it was all showing green when Forms should have ben in red. (one would think there is a http request regularly making a call to a web services and displaying the RAG depending on the response)
also we usually check on Twitter to see if others are reporting issues and I noticed that NintexSupport twitter account is not posting very often, at least not when major incident.
Thank you in advance for the information,