My company had just launched a new system which developed by an outside IT company. The system is only used by the Management Department to reject/approve policy. We have built a workflow to execute this processing by using Nintex workflow 2010.
However since launched, the workflow keep giving out errors, and the IT vendor keep claiming that is not the workflow issue and refused to look into it. As well there is no error handling catered in the Nintex Workflow. I’m pretty new to Nintex, hence would like some advice on this.
The commonly encountered errors are:
|11/30/2015 9:28 PM||Workflow Comment||Pausing for 5 minutes.|
|11/30/2015 9:35 PM||Workflow Comment||Pausing complete|
|11/30/2015 9:35 PM||Workflow Comment||Folder: Unterweisungen im Arbeits- und Gesundheitsschutz|
|11/30/2015 10:00 PM||Workflow Comment||Pausing for 5 minutes.|
|11/30/2015 10:10 PM||Workflow Comment||Pausing complete|
|11/30/2015 10:31 PM||Workflow Comment||Pausing for 5 minutes.|
|11/30/2015 10:40 PM||Workflow Comment||Pausing complete|
|11/30/2015 10:49 PM||Workflow Comment||Create Site Specific Item Activity Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.||Error|
|11/30/2015 10:49 PM||Error||An error has occurred in Policy Review System - Policy Publishing Workflow.|
Really appreciate the advice, what caused the above issues? Was it because the Nintex Workflow was badly written by the IT vendor? Or is caused by the SharePoint Server?
Appreciate the help and thank you in advance.