AnsweredAssumed Answered

Email Notification when Task is still In Progress

Question asked by rencygonzalez on Nov 24, 2015
Latest reply on Nov 30, 2015 by rencygonzalez

I am creating a State Machine workflow  using the Request Approval action. In the Request Approval action the Approvers is set to an AD group. Once a task is created anyone from the AD group can work the task, however there are going to be scenarios where the task gets assigned by the manager  to a specific person. The manager will edit the item and click on a dropdown menu with a list of names.


If the task is not worked by the specific individual within 24 hours i need an email reminder has to be sent to that person and not the group. I also need the reminder to loop every 24hours until the task gets worked by that individual. I can't figure out how to get the reminders to work if the task is assigned by using the drop down menu. Any help will be greatly appreciated.



Thank you!