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Flexi Task Format

Question asked by jokuhl on Nov 19, 2015
Latest reply on Nov 20, 2015 by jokuhl

In a Flexi Task, is there a way to move the 'escalation' verbiage to the top of the body of the email?  Or, can ESCALATION be added to the subject line?  Is it possible to format the comments, so that they stand out more?  We're finding that the urgency is often overlooked, or that the escalation is missed entirely.  Any help would be greatly appreciated!!