AnsweredAssumed Answered

Automatic task escalation not once but 3 times

Question asked by fransl on Oct 21, 2015
Latest reply on Oct 22, 2015 by fransl



A Flexi task can only be escalated once automatically.


We need to escalate a flexi task as follow and it must happen automatically:


1st Person - after 1st day (If no response)

2nd Person - after 2nd day (if no response

3rd Person - after 3rd day


What is the best way to implement such functionality ?


Many thanks