I'm new to the community and this is my first post, although I have been browsing for a few months now.
I am hoping to get some help with a specific issue I am trying to resolve. I've been looking for an answer now for a long time, and I've been unsuccessful.
We are Operating Nintex Workflows 2007 in a SharePoint 2007 environment, on which I have implemented a form library with InfoPath 2010 Forms - so I guess in many respects we are dinosaurs!
Anyway, I have several workflows which "Send a Notification" and then "Wait for an Item Update". These have been functioning well for over 6 months. However, on occasion, the person responsible forgets to update the item, and therefore the workflow just sits there waiting.
I am lookink for a way to send a reminder, approximately every 8 business hours, that the item is still waiting to be updated.
I've successfully implemented reminders on "tasks" using "parallel actions" and "Task reminders", but for a number of reasons I cannot use tasks in these circumstances.
Over time, I have tried lots of different things including loops, Waits and I have even tried doing a "variable update" to an "Action ID" when the field is updated and running a "Task Reminder" off that - but none of these have worked for me.
So - I've given it a red hot go, and now I am looking for some help from the community... please!!!
Any help/suggestions anyone can provide, would be greatly appreciated.
Eagerly awaiting your response,