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Email notification send to on premise Exchange email account failed in a workflow for Office 365

Question asked by graciewu on Sep 17, 2015
Latest reply on Mar 29, 2017 by tposzytek

Our company does not have a plan to use Exchange on Office 365 in short term. However we want use Nintex workflow. I am a new to Nintex for Office 365 and run into an issue that an email notification in a workflow never works if I put company emails on premise such as mike@cambridget.com or mike@cambridget.microsoftonline.com. It seems that it works only if I select the name match the email address mike@cambridget.microsoftonline.com, CTCManager. I don't know where Nintex pull out the user information from Office 365. How can I send an email notification to a Exchange on premise instead of Exchange on Office 365.

 

Thank you,

 

Gracie

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