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State workflow - Email action sending multiple emails

Question asked by gderoeck on Aug 18, 2015
Latest reply on Dec 2, 2016 by cazza162

We created a workflow with a State Machine action.  One of the branches contained an email action, but a Change State action to End State Machine was not placed afterward by mistake.  We tested the workflow, the workflow took this branch and now the user is getting thousands of repeat emails.  I've terminated the workflow already, but the emails are still coming.

 

Is there something else I need to do to stop the emails from being sent?  What else can I do? Something CA?

 

Thanks in advance.

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