I'm relatively new to the Nintex world so this may seem like a noob question.
I need to assign a task to a group of people but need need to email a shared mailbox which all the users can access as I can't email the individuals.
I've set up a SharePoint group called Helpdesk and added all my users in there.
In the Assign-to-do task, my assignees are the SharePoint group and the shared mailbox (email@example.com)
In the task notification, I send the email only to the shared mailbox and none to sharepoint group. However, when the email comes through to the shared mailbox and a member of the sharepoint group clicks to complete the task, they get a "you are not authorized to complete this task", I think this is because the task that has been clicked is for the firstname.lastname@example.org account.
Is there any workaround for this?